Video Monitoring & Management Services
Videolink’s Monitoring & Management Services provide end-to-end cloud managed services for telepresence, conference room, desktop, mobile solutions, and video infrastructure. Our video specialists will systematically manage your telepresence rooms, video endpoints and video infrastructure.
Our Video Monitoring & Management Services include:
Video Conferencing Monitoring & Management Packages
Our monitoring & management services are offered in three different packages to best suit the needs of your business. From small and medium sized businesses, to large scale enterprises, Videolink provides the right solution for your visual communications environment. Our cloud managed services will deliver the highest levels of service for your mission critical video, and provide your users with a consistent experience that will drive usage.
Videolink Notify - Remote Monitoring
Notify Remote Monitoring is a low cost, 24 x 7 automated monitoring service that positions your IT team to achieve a higher level of service for your mission critical video. Notify immediately alerts your staff if a device is down, enabling faster response times and ultimately reducing the total time needed to close issues and get your video back up and running.
Notify provides automated monitoring for SNMP enabled devices, including:
Videolink Express – Remote Monitoring & Support
Express Remote Monitoring & Support provides you with all of the benefits of 24 x 7 automated monitoring for video endpoints and video & data infrastructure, as well as Help Desk Support for endpoints. Express allows your team to maintain a higher level of service for mission critical video, even as support needs increase, by off-loading end-user support calls.
Express Monitoring & Support includes Notify Remote Monitoring + Help Desk for video endpoints:
Videolink Premium – Remote Management
The Premium Remote Management package is the ultimate solution for outsourcing your telepresence and video conferencing management. It combines all of the elements of our remote monitoring & management packages with Unlimited Video Bridging Services to ensure that your meetings are always productive.
Premium Remote Management includes:
All services include automated & proactive remote monitoring, help desk support, incident and problem management, and configuration and change management.
Telehealth - GPs & Specialists
Use video conferencing technology to provide