Banks are revitalizing their branches as customers expect more personalized services. Branches represent prime locations for cross-selling a broad array of products and services, but sometimes there is no sufficient onsite staff trained to offer them.

 

To address this challenge TANDBERG's visual-communication systems help connect to subject-matter experts. Banks can videolink customers to remote product experts and financial advisors through video communication over IP (Internet Protocol) networks.

Video link International Enables Banks in Australia to:

Facilitate international communications and collaborations in banks and financial institutions

 

Offer timely training to bank branch managers and staff on video conferencing products

 

Enhance face-to-face customer service consultations 24/7

 

Connect clients with account managers or bank product experts instantly

 

We are providers of tele-conferencing and video conferencing equipment, training and video hosting services in almost all states and cities in Australia. We have clients in major Australian cities like: Melbourne, Sydney, Brisbane, Perth, Adelaide or Canberra.

 

For more information see the video on the right. See also below for our video conferencing product recommendations for branch managers.

 

My role is:

 

I need:

  My concerns
         

A BRANCH MANAGER

My core functions are:

  • achieving sales targets;
  • managing a team of Sales Executives;
  • reporting to heads of departments
 

To communicate effectively with my sales team and the company's heads of department who are geographically located in cities and in regional areas across the nation.

Some are mobile.

 

If I fail to communicate effectively and timely with my peers I fear not being able to assist my sales team to achieve our targets.

I am unable to brief my sales team about new products accurately nor in a timely manner.

Solution

Solution Scope

Video Link Connectivity

 

Utilise our video infrastructure to make and receive video calls

Key requirement: Have own your video endpoints or Videolink International can supply



Video Link Support

 

Video Link International offers 24/7 helpdesk support

 



Video Link Training

Train staff to use the video conference technology effectively

CEO’s Message

 

"I was inspired and motivated to find new and innovative ways to build my business, and serve my customers better, faster and more efficiently than my competitors."

Telehealth - GPs & Specialists

Use video conferencing technology to provide Telehealth services

Our Clients

ACT NOW

Get your copy of “THE AUSTRALIAN BUSINESS GUIDE TO CUTTING COSTS AND INCREASING PRODUCTIVITY THROUGH VIDEOCONFERENCING!” (valued at $197) but yours as a FREE GIFT!”

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