Video conferencing and teleconferencing for social workers brings warmth and familiarity to non-English speaking patients (see the video case study at the Broadwater Farm Health Centre in North London). Practitioners such as Dr. Jones needed a solution to enable them to effectively and efficiently communicate with their patient community, regardless of the varying language capabilities which may exist. Watch the video for more details.

 

Social workers have an advantage when using Lifesize video conferencing to send information to their central offices and back to their clients. Video conferencing  benefits  workers not just in remote areas but to provide health services to seniors and disabled in cities like Melbourne, Sydney, Brisbane, Perth, Adelaide, Canberra and others.

 

As an example video conferencing is used in guardianship and administration hearings for seniors, disabled and patients who are unable to travel due to injury, age or health problems. 

 

Video conferencing for social workers can help in management and reducing operational costs for social workers therefore, making it efficient in the delivery of services. This also enhances communication between the main office, social workers and clients. Similarly, teleconferencing has significant benefits for social workers serving remote regions of Australia. To find out more, watch the video on the right or view our specific recommendations below.

 

My role is:  

 

I need:  

  My concerns:
         

SOCIAL WORKERs located in remote areas

My core functions are: 

To provide counselling and support to clients who are facing difficulties or experiencing an unexpected change in their personal circumstances.

I need to find appropriate resources for people with difficulties

 

In rural and remote areas I am unable to provide as timely or as effective support due to the distance and isolation.

I also have limited access to professional development

 

 

If I am unable to be in contact with my clients on a regular basis, I may miss signals as to their wellbeing. This may have negative consequences.

If I am unable to access the most update professional development programs, I know that my clients and the counselling practice will not benefit.

Solution

Solution Scope

Videolink Connectivity

 

Utilise our video infrastructure to make and receive video calls

Key requirement: Have own your video endpoints or Videolink International can supply



Videolink Total Care

We will own and maintain the equipment on your behalf

Key feature: No need to purchase equipment



Videolink Support

 

Video Link International offers 24/7 helpdesk support

 



Videolink Training

Train staff to use conference technology effectively

CEO’s Message

 

"I was inspired and motivated to find new and innovative ways to build my business, and serve my customers better, faster and more efficiently than my competitors."

Telehealth - GPs & Specialists

Use video conferencing technology to provide Telehealth services

Our Clients

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