My role is:  

I need:  

SOCIAL WORKERs located in remote areas

My core functions are: 

To provide counselling and support to clients who are facing difficulties or experiencing an unexpected change in their personal circumstances.

I need to find appropriate resources for people with difficulties

In rural and remote areas I am unable to provide as timely or as effective support due to the distance and isolation.

I also have limited access to professional development

If I am unable to be in contact with my clients on a regular basis, I may miss signals as to their wellbeing. This may have negative consequences.

If I am unable to access the most update professional development programs, I know that my clients and the counselling practice will not benefit.

Solution

Solution Scope

Videolink Connectivity

Utilise our video infrastructure to make and receive video calls

Key requirement: Have own your video endpoints or Videolink International can supply

Videolink Total Care

We will own and maintain the equipment on your behalf

Key feature: No need to purchase equipment

Videolink Support

Video Link International offers 24/7 helpdesk support

Videolink Training

Train staff to use conference technology effectively